Terms of Service

Version 1.0 · Last updated: October 08, 2026

1. Acceptance of Terms

Welcome to OpenSaaS ("OpenSaaS", "we", "us" or "our"), an AI-powered image object removal service available at this website (the "Service"). OpenSaaS is operated by the OpenSaaS team.

By creating an account, purchasing credits, or otherwise using the Service, you confirm that you: (a) are at least 18 years of age; (b) have read, understood, and agree to be bound by these Terms of Service ("Terms"); (c) agree to our Privacy Policy; and (d) are authorized to enter into this agreement on behalf of yourself or any organization you represent.

Important: If you do not agree to these Terms, do not use the Service. Continued use after any update constitutes acceptance of the revised Terms.

2. Description of Service

2.1 OpenSaaS provides an AI-powered platform that removes unwanted objects from images and naturally reconstructs the background behind them. The Service is a digital software-as-a-service (SaaS) product delivered over the internet.

2.2 The Service is a digital, intangible product. Access to the Service is enabled immediately after payment is confirmed. Because of the immediate-delivery nature of digital services, refunds are subject to the specific limitations described in Section 7.

2.3 AI model dependency. The Service is powered by MiniMax image-01, a third-party AI model provided by MiniMax (https://platform.minimaxi.com). The availability of the Service may be affected by MiniMax's infrastructure; material interruptions will be communicated to users.

3. Account Registration and Security

3.1 Use of the Service requires creating an account with accurate and complete information. You are responsible for safeguarding your login credentials and for all activity that occurs under your account.

3.2 You agree to:

  • Notify us immediately at support@objectremover.tech of any unauthorized use of your account
  • Not share your login credentials with any third party
  • Keep the email address associated with your billing valid and reachable

3.3 If you register on behalf of a company or organization, you represent that you are authorized to bind that entity to this agreement.

4. Credit Packs and Top-ups

The Service uses a credit system. You may purchase credit packs at any time; credits are used to process image edits. Current credit packs and pricing are available on our pricing page. There is no subscription and no automatic renewal: each credit pack is a single, one-time purchase, and you are never charged again unless you explicitly make another purchase.

5. Billing and Payment

5.1 One-time purchase authorization. Each credit purchase is a one-time transaction. By completing a purchase, you authorize OpenSaaS to charge your payment method the amount displayed at checkout. No recurring or automatic charges will occur.

5.2 Payment processing. Payments are processed by our authorized payment processor Waffo Pancake, acting as the independent Merchant of Record for the transaction. We never store your payment card details; card data is handled exclusively by our PCI-DSS-compliant payment processor.

5.3 Taxes. Prices exclude applicable taxes (including VAT, GST, or sales tax) unless otherwise stated. Where required by law, applicable taxes are collected at checkout by the Merchant of Record.

6. Credit Validity and Account Termination

6.1 Credit validity. Purchased credits do not expire and remain available in your account until used.

6.2 Account termination. If an account is terminated (by you or by us), unused credits will remain associated with the account for 30 days after termination. After that period, unused credits expire and are not refundable, unless applicable law requires otherwise.

7. Refund Policy

Consumed credits are generally non-refundable, because the Service has been delivered. The following exceptions apply:

  • Unused credits within 30 days: If the credits in a purchased pack have not been used at all within 30 days of purchase, you may request a full refund.
  • Duplicate charges: Duplicate charges caused by billing errors are fully refunded.
  • Statutory rights (EU/UK/Australia): Any statutory right of withdrawal available to first-time purchasers (e.g., the 14-day withdrawal right under EU/UK law) is preserved and ceases to apply once the Service has been fully consumed.

Refund requests: email support@objectremover.tech with your account email and transaction ID. See our full Refund Policy.

8. Billing Disputes

If you believe a charge is incorrect, please contact us first at support@objectremover.tech before initiating a dispute with your bank. We commit to responding within 2 business days and to resolving confirmed billing errors within 5 business days.

9. AI Content and Intellectual Property

9.1 Output ownership. Subject to your compliance with these Terms, content generated or edited by you through the Service ("Output") belongs to you. You may use the Output for any lawful purpose.

9.2 Input license. By submitting images or other content to the Service ("Input"), you grant OpenSaaS a limited, non-exclusive license to process the Input solely to provide the Service to you. We will not use your Input to train AI models without your explicit consent.

9.3 Third-party AI model dependency. The Service uses the third-party AI model MiniMax image-01 (MiniMax, https://platform.minimaxi.com). Output may be influenced by the characteristics of this model. We do not guarantee specific output quality and are not responsible for the inherent behavior of the third-party model.

9.4 AI output accuracy. AI-generated or AI-edited content may contain errors or inaccuracies. You are responsible for reviewing and verifying Output before relying on it.

10. Acceptable Use

10.1 You may use the Service only for lawful purposes in compliance with these Terms, including personal productivity, e-commerce and business image processing, and other lawful image editing with proper rights to the content.

10.2 Prohibited uses. You agree not to use the Service to:

  • Process images you do not own or have the rights to modify
  • Create unlawful, defamatory, harassing, or fraudulent content
  • Create, disseminate, or facilitate non-consensual deepfakes, including AI-manipulated imagery impersonating real individuals or misleading viewers as to its origin or authenticity
  • Process content that sexualizes minors or violates child-protection laws
  • Create malware, phishing content, or attack tools
  • Infringe any third party's intellectual property or privacy rights, including removing copyright watermarks or embedded signatures
  • Bypass or interfere with the security features of the Service
  • Resell or sublicense access to the Service without prior written approval
  • Violate any applicable law, regulation, or card-network rule

10.3 AI-merchant specific prohibitions. In addition, given the AI nature of the Service, you expressly agree not to:

  • Use the Service's inputs, outputs, model responses, or any derivative data to train, fine-tune, benchmark, distill, or otherwise develop any AI or machine-learning model competing directly or indirectly with the Service or OpenSaaS
  • Systematically scrape, extract, or collect model outputs at scale for any purpose other than your own authorized use
  • Present AI-edited content as the work of a qualified human professional (such as a licensed physician, lawyer, or financial advisor) in contexts where harm could result

Our full content standards are set out in the Acceptable Use Policy, which is part of these Terms.

11. Data, Privacy, and Security

Your use of the Service is governed by our Privacy Policy. Payment card data is handled exclusively by our PCI-DSS-compliant payment processor (Waffo Pancake) and is not stored on our servers. Uploaded images and processing artifacts are stored only as long as needed to deliver the Service and are automatically removed after processing (typically within 24 hours). Account data is retained for 90 days after account deletion, then permanently removed.

12. Disclaimers and Limitation of Liability

12.1 Disclaimer. The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or AI output accuracy.

12.2 AI content disclaimer. AI output may be inaccurate, incomplete, or outdated. Do not use it as a substitute for legal, medical, financial, or other professional advice. Always verify with a qualified professional before acting on AI-edited content.

12.3 Limitation of liability. To the maximum extent permitted by applicable law, OpenSaaS shall not be liable for any indirect, incidental, consequential, or punitive damages. Our total liability is limited to the amount you paid to us in the 12 months preceding the event giving rise to the claim.

13. Term and Termination

These Terms remain in effect while you use the Service. We may suspend or terminate your account if you materially breach these Terms, engage in suspected fraud, or where required by law. If we terminate the Service for reasons other than your breach, we will refund the unused, prepaid portion on a pro-rata basis. You may delete your account at any time via account settings or by contacting support@objectremover.tech.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules. Before initiating formal proceedings, please contact us at support@objectremover.tech to attempt an informal resolution. Nothing in this section limits any mandatory consumer rights you may have under the law of your country of residence.

15. General Provisions

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. If any provision is found unenforceable, the remaining provisions continue in full force. These Terms, together with the Privacy Policy and the Acceptable Use Policy, constitute the entire agreement between you and OpenSaaS.

16. Contact

For questions about these Terms or billing, contact:

By using the Service or clicking "I agree" at checkout, you confirm that you have read and agree to these Terms.

Version 1.0 · OpenSaaS